Privacy Policy

Last Updated: 13/07/2026

1. About This Policy

Necessity Housing Pty Ltd (ABN 49 643 578 223) (“Necessity Housing”, “we”, “us” or “our”) is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, disclose, store and protect your personal information, including information you provide when you:

• Register for our webinars or events;
• Contact us; or
• Use our website at www.necessityhousing.com.

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By providing your personal information to us, you consent to it being handled as described in this Privacy Policy.

2. What Personal Information We Collect

The personal information we collect depends on how you interact with us. It may include:

• Your name;
• Your email address;
• Your phone number, where you provide it;
• Your organisation, job title or professional role, where you provide it;
• Information you provide when you register for a webinar or event, complete a form or otherwise contact us; and
• Technical information about your visit to our website, such as your IP address, browser type and pages viewed, collected through cookies and analytics tools.

3. How We Collect Your Information

We collect personal information directly from you when you:

• Register for one of our webinars or events, including through our registration provider, Zoom;
• Submit an enquiry or subscribe to updates through our website or in response to our advertising;
• Communicate with us by email, phone or social media; or
• Interact with our advertisements, including advertisements served on platforms such as LinkedIn.

Where it is reasonable and practicable, we collect personal information directly from you.

In some circumstances, we may receive your personal information from a third party, such as an advertising or event-registration platform through which you registered or submitted your details.

4. Why We Collect and Use Your Information

We collect and use your personal information to:

• Register you for, and communicate with you about, webinars and events, including providing reminders, joining details and follow-up materials;
• Respond to your enquiries and provide the information or services you request;
• Send you marketing communications about our services, events and related content, where you have consented or would reasonably expect to receive them;
• Understand and improve our services, website and marketing activities; and
• Meet our legal, regulatory and record-keeping obligations.

5. When We Disclose Your Information

We do not sell your personal information.

We may disclose your personal information to:

• Service providers that help us operate our business, including webinar and event platforms such as Zoom, email and customer relationship management tools, and website and analytics providers;
• Advertising platforms, such as LinkedIn, to measure and improve our campaigns, subject to those platforms’ own privacy terms;
• Professional advisers, where reasonably necessary; and
• Government agencies, courts, regulators or other bodies where disclosure is required or authorised by law.

We take reasonable steps to ensure that third parties handling personal information on our behalf do so consistently with the Australian Privacy Principles.

6. Overseas Disclosure

Some of our service providers may store or process personal information outside Australia.

For example, our webinar provider, Zoom, may process registration information on servers located in the United States or other overseas locations.

Where we disclose personal information overseas, we take reasonable steps to ensure that it is handled in accordance with the Australian Privacy Principles.

7. Direct Marketing and Your Choices

We may send you marketing communications about our services, events and related content.

You can opt out of receiving marketing communications at any time by:

• Using the unsubscribe link included in our emails; or
• Contacting us using the details provided below.

Once you opt out, we will stop sending you marketing communications. However, we may still contact you about a webinar, event, service or enquiry that you have specifically requested.

8. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

• Remember your preferences;
• Understand how visitors use our website;
• Improve the website experience; and
• Measure the performance of our advertising and marketing activities.

You can control or disable cookies through your browser settings. However, some parts of our website may not function properly if cookies are disabled.

9. How We Store and Protect Your Information

We take reasonable steps to protect your personal information from:

• Misuse;
• Interference;
• Loss;
• Unauthorised access;
• Unauthorised modification; and
• Unauthorised disclosure.

These steps include appropriate technical and organisational security measures.

No method of electronic transmission or storage is completely secure. However, we take reasonable precautions to safeguard your personal information and destroy or de-identify it when it is no longer required, unless we are required by law to retain it.

10. Accessing and Correcting Your Information

You may request access to, or correction of, the personal information we hold about you.

We will respond to your request within a reasonable period.

To make a request, please contact us at info@necessityhousing.com.

There is generally no charge for making an access or correction request. However, we may charge a reasonable fee for providing access in some circumstances.

11. How to Make a Complaint

If you believe that we have breached the Australian Privacy Principles or otherwise mishandled your personal information, please contact us using the details below so that we can investigate and address your concern.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

Website: www.oaic.gov.au
Phone: 1300 363 992

12. Changes to This Policy

We may update this Privacy Policy from time to time.

The current version will be made available on our website. The “Last updated” date at the beginning of this policy indicates when it was most recently revised.

13. Contact Us

For questions about this Privacy Policy or how we handle your personal information, please contact:

Necessity Housing Pty Ltd
Unit 11, 29 Lakeside Drive
Broadmeadows VIC 3047
Australia
Email: info@necessityhousing.com
Privacy enquiries: info@necessityhousing.com
Phone: 1300 255 495
Website: www.necessityhousing.com