Privacy Policy – LinkedIn Lead Forms

Necessity Housing

Necessity Housing collects, uses and protects personal information submitted through our LinkedIn advertisements, LinkedIn Lead Gen Forms, website forms, emails, phone calls and direct enquiries.

This policy explains how we handle personal information when someone submits their details to enquire about our Specialist Disability Accommodation, disability housing, property information, service partnerships, inspections, referrals or related opportunities.

1. Information we collect

When you submit a LinkedIn Lead Gen Form or contact us after seeing one of our advertisements, we may collect:

• your name;
• email address;
• phone number;
• organisation name;
• job title or role;
• suburb, state or location;
• enquiry details;
• information about the type of property, housing or service you are interested in;
• any other information you choose to provide.

We do not require you to provide sensitive personal information through a LinkedIn form. If you voluntarily provide information about disability, support needs, NDIS funding, health, accommodation requirements or a participant’s circumstances, we will only use that information for the purpose of responding to your enquiry and helping determine whether our housing options may be suitable.

2. How we collect information

We may collect personal information when you:

• submit a LinkedIn Lead Gen Form;
• click on or respond to one of our LinkedIn ads;
• contact us by phone, email or direct message;
• submit an enquiry through our website;
• request property information, a call-back, an inspection or further details.

LinkedIn may pre-fill some form fields using information from your LinkedIn profile. LinkedIn’s collection and handling of your information is governed by LinkedIn’s own privacy policy.

3. Why we collect your information

We collect your information to:

• respond to your enquiry;
• provide information about our available or upcoming housing options;
• arrange calls, meetings, inspections or follow-up conversations;
• understand whether a property or service may be relevant to your enquiry;
• communicate with support coordinators, SIL providers, families, participants, representatives, agents or other relevant contacts where appropriate;
• send follow-up information about Necessity Housing properties, services or opportunities;
• improve our advertising, communications and enquiry process;
• maintain internal records;
• comply with legal, regulatory or business obligations.

4. Marketing communications

If you submit your details through a LinkedIn ad or enquiry form, we may contact you about the enquiry you made and may send relevant follow-up information about Necessity Housing.

You can opt out of marketing or follow-up communications at any time by contacting us or using any unsubscribe option provided.

5. Who we may share information with

We may share personal information with:

• our staff and authorised representatives;
• contractors or service providers who help us manage enquiries, communications, advertising, websites, technology, CRM systems or email platforms;
• property managers, agents, support providers, support coordinators, families or representatives where relevant to your enquiry and where appropriate;
• professional advisers, regulators or authorities where required by law.

We do not sell personal information.

6. Overseas disclosure and third-party platforms

Some third-party platforms and service providers we use, including advertising, analytics, website, email, CRM or cloud-based systems, may store or process information outside Australia.

We take reasonable steps to work with reputable providers and to protect personal information handled through those services.

7. Security of personal information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Access to enquiry information is limited to people who need it for business, operational or service-related purposes.

8. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose it was collected, including responding to enquiries, managing ongoing communications, maintaining business records and complying with legal obligations.

When information is no longer required, we will take reasonable steps to delete, destroy or de-identify it.

9. Accessing or correcting your information

You may request access to personal information we hold about you. You may also ask us to correct information if it is inaccurate, out of date, incomplete or misleading.



We may need to verify your identity before responding to access or correction requests.

10. Complaints

If you have a concern about how we have handled your personal information, please contact us using the details below.

We will review your concern and respond within a reasonable timeframe.

11. Contact us

For privacy questions, access requests, correction requests or complaints, please contact:

Email: info@necessityhousing.com

Phone: 1300 255 495